For crushing plant operators in Canada and the United States, reliable after‑sales support is essential to minimize downtime and protect your investment. When you need after sales support for crushing plant in Canada, you require a supplier that responds quickly, stocks spare parts locally, and can troubleshoot remotely or on‑site. OCP Mechanical Company provides factory‑direct after‑sales support for all Type J jaw crushers, Type C cone crushers, Type V VSI, and complete crushing lines operating in North America, with 24/7 online assistance and a dedicated service network.
Why After‑Sales Support Matters for Your Crushing Plant
Unplanned downtime can cost thousands of dollars per hour. Knowing how to need after sales support for crushing plant in Canada can mean the difference between a quick fix and a week‑long shutdown. OCP’s after‑sales support covers:
Wear part replacement – Guidance on changing jaw plates, cone liners, blow bars, or VSI tips.
Hydraulic system troubleshooting – Remote diagnosis of CSS adjustment issues or oil leaks.
Electrical and control panel support – Help with PLC alarms, motor faults, or VFD programming.
Performance optimization – Adjusting crusher settings to improve throughput, shape, or reduce recirculation.
Note: Service response times are constantly updated; for the latest support options, please contact our online customer service.
Many Canadian mines in British Columbia and Ontario have reduced downtime by 30‑50% after establishing a direct after‑sales relationship with OCP.
How to Get After‑Sales Support
To need after sales support for crushing plant in Canada, simply use one of these channels:
Live chat – Click the icon on this page (available 24/7). Provide your crusher model, a brief description of the issue, and photos or videos if possible.
Phone – For urgent issues, a dedicated hotline number is provided to all equipment owners.
Email or WhatsApp – Our support team will respond within one hour during business days.
When you request support, please have the following ready:
Crusher model and serial number (e.g., Type C‑200, SN‑1234).
Operating hours since last major service.
Description of the problem – unusual noise, low production, oil leak, error codes, etc.
OCP’s engineers will first attempt remote troubleshooting using live video. If an on‑site visit is required, we will dispatch a technician from our regional service hub (e.g., Vancouver or Toronto) within 48‑72 hours.
What OCP Offers for After‑Sales Support in North America
When you need after sales support for crushing plant in Canada, OCP provides:
Local spare parts inventory – We keep common wear parts (jaw plates, cone liners, VSI tips, screen panels, bearings) in our North American warehouses for same‑day shipment.
Remote diagnostic tools – Our engineers can access your PLC (if connected) to review logs and adjust parameters without a site visit.
Preventive maintenance reminders – We schedule email alerts for liner changes, oil sampling, and belt inspections.
Training for your team – On‑site or online sessions for operators and maintenance staff.
OCP has over 40 years of history in crusher manufacturing and after‑sales support. Our North American customers have praised the fast response times and practical solutions provided by our support team.
Why OCP Is Your Partner for After‑Sales Support
Whenever you need after sales support for crushing plant in Canada, choose OCP for:
24/7 availability – Engineers are on call every hour, every day.
Factory‑direct knowledge – Our support team designs and builds the crushers, so they know every detail.
Local warehouses – Fast spare parts delivery across Canada and the USA.
Proven track record – Over 40 years of supporting crushing plants in the toughest environments.
For immediate assistance and to need after sales support for crushing plant in Canada, simply click the live chat icon on this page. Our online customer service team is available 24 hours a day, 7 days a week, to answer your technical questions, provide spare parts pricing, schedule on‑site visits, or help you troubleshoot any issue. Keep your crushing plant running – contact OCP now.
